Privacy policy

Kryelet Studios Private Limited (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely via third-party gateways)

b. Non-Personal Information

We may automatically collect certain information when you interact with our website, such as:

• IP Address
• Browser Type and Version
• Device Type and Operating System
• Pages Visited, Time Spent, and User Behavior
• Cookies and Tracking Data

2. How We Use Your Information

• To process, manage, and deliver your orders
• To communicate regarding orders, support queries, and updates
• To send promotional emails and marketing communications (only with your consent)
• To improve our website, services, and user experience
• To prevent fraud and enhance security
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us to:

• Remember your preferences and login sessions
• Analyze traffic and performance
• Personalize content and advertisements

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information in the following situations:

• Service Providers: Payment processors, logistics partners, and IT service providers
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement appropriate security measures including:

• SSL encryption for secure transactions
• Restricted access to personal data
• Regular system monitoring and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for marketing communications

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing their policies before sharing personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Kryelet Studios Private Limited
Email: info@kryelet.com
Phone: +91 95940 45045
Address: Office No. 271, Plot No. 20, Satra Plaza Co-op Society, Thane – 400705, Maharashtra, India